Introducing Rapid Response
Rapid Response is a progressive commercial cleaning company delivering responsive and environmentally preferable cleaning services to Victorian businesses.What we do
We provide a comprehensive green cleaning service for commercial office, education, hospitality, retail, entertainment, Industrial and multi storey facilities.Our mission is to maintain clean, healthy built environments. We will provide a responsive, efficient, safe and environmentally responsible service to deliver the best possible cleaning outcomes for our customers.
How we go about our work
Since it began operation in 2004, Rapid Response has developed a reputation for fast, responsive and high quality service for emergency and general cleaning work.Management and Quality systems ensure that our service is consistent and reliable. Health and environmental considerations are integrated in all of our practices and our team of professional and experienced cleaners are trained in delivering an environmentally responsible cleaning service.
Five core values underpin everything we do in order to achieve our mission.
Customer focus
We listen to our customers; service is our top priority and we will respond quickly, enthusiastically and
consistently to meet their needs.
Personal Integrity
We deliver on our promise; we do what we say we will do, and we will do it on time.
Professionalism
We take pride in what we do and maintain high standards for management, quality, performance and presentation.
Health & Safety
We take responsibility for providing a safe and healthy work environment for our people and our customers.
Environment
We understand the environmental impacts of our activities. We implement practices to reduce these impacts and deliver better
environmental and cleaning outcomes.
Certifications & Memberships
We are a member of the Building Service Contractors Association of Australia (Victoria)
Our Quality Management Systems are certified to ISO 9001 by SAI Global
Our cleaning services are certified environmentally preferable by GECA
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Our office is powered by 100% renewable energy